Guaranteed/Automatic Cashback

Your guaranteed/automatic cashback will be paid by BACS directly into your bank account within a certain number of days after connection. Please check the exact number of days when you purchase your product.

Cashback by Redemption

Cashback by redemption usually means you have to claim the money from the company. They will supply instructions when you purchase your product. You have to be an organised person for this type of offer. But if your are, then there are some GREAT deals to be had.

You usually have to send them a voucher or your mobile phone bill several times over the length of your new contract, to prove your are still connected to the network and paying your bill. An example from MobilePhonesDirect is shown below:

The cashback is claimable by instalments in months 6, 9, 12, 15 and 18 and instructions on how to claim will be provided with your order.

Cashback will become void for customers who disconnect from the network prior to their payment being made.